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Customer Journeys

» Published on Tue, 19 Dec 2023 15:55:00 +0000

  • Resolved

    Our Engineers have resolved issues causing some Customer Journeys to pause for users. Customer Journeys that were paused during this incident have been successfully set back to a sending state. Thank you for your patience.

    » Updated Wed, 20 Dec 2023 00:52:00 +0000
  • In Progress

    Our Engineers are implementing a fix resolving paused Customer Journeys for some users. If your Customer Journey was paused, it can be safely resumed manually.

    » Updated Tue, 19 Dec 2023 18:43:00 +0000
  • Update

    Our Engineers have identified an issue affecting Customer Journeys with some users and are working to implement a fix. We'll continue with updates.

    » Updated Tue, 19 Dec 2023 17:44:00 +0000
  • Update

    Our Engineers are still working to resolve issues affecting some Customer Journeys. We appreciate your patience.

    » Updated Tue, 19 Dec 2023 16:46:00 +0000
  • Update

    Our Engineers continue to work towards a fix affecting Customer Journeys. Thank you for your patience.

    » Updated Tue, 19 Dec 2023 16:13:00 +0000
  • Investigating

    Our Engineers are aware of an issue affecting Customer Journeys, and they’re working towards a fix. We’ll share updates as they become available.

    » Updated Tue, 19 Dec 2023 15:55:00 +0000

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