» Published on Tue, 19 Dec 2023 15:55:00 +0000

• Resolved

  Our Engineers have resolved issues causing some Customer Journeys to pause for users. Customer Journeys that were paused during this incident have been successfully set back to a sending state. Thank you for your patience.

  » Updated Wed, 20 Dec 2023 00:52:00 +0000

• In Progress

  Our Engineers are implementing a fix resolving paused Customer Journeys for some users. If your Customer Journey was paused, it can be safely resumed manually.

  » Updated Tue, 19 Dec 2023 18:43:00 +0000

• Update

  Our Engineers have identified an issue affecting Customer Journeys with some users and are working to implement a fix. We'll continue with updates.

  » Updated Tue, 19 Dec 2023 17:44:00 +0000

• Update

  Our Engineers are still working to resolve issues affecting some Customer Journeys. We appreciate your patience.

  » Updated Tue, 19 Dec 2023 16:46:00 +0000

• Update

  Our Engineers continue to work towards a fix affecting Customer Journeys. Thank you for your patience.

  » Updated Tue, 19 Dec 2023 16:13:00 +0000

• Investigating

  Our Engineers are aware of an issue affecting Customer Journeys, and they’re working towards a fix. We’ll share updates as they become available.

  » Updated Tue, 19 Dec 2023 15:55:00 +0000