Contact count discrepancies

» View Event Details | Created Thu, 14 May 2026 15:58:00 +0000

Resolved

Engineers have resolved an issue preventing changes in contact counts from updating on the Audience Analytics page and Homepage.

Contacts added or removed during May 7–13 were recorded correctly. However, reporting for contact count changes during this period is unavailable, so charts and trend indicators may not reflect increases or decreases accurately.

Posted: Thu, 14 May 2026 19:29:00 +0000

Investigating

We are currently aware of and investigating an issue with Contact count discrepancies on our Audience Analytics and Home Page. Contact table numbers are not affected. Our Engineering team is working on a resolution and we will provide further updates as they become available.

Posted: Thu, 14 May 2026 15:58:00 +0000