Campaign Click Tracking Issue

» View Event Details | Created Tue, 04 Aug 2026 16:34:00 +0000

Update

We have identified and resolved an issue due to campaign links not being tracked correctly. Tracking has been fully restored; however, click tracking during the affected window (starting around 11:00 AM EST on August 3rd to 12:00 PM EST on August 4th) cannot be backfilled. This will impact areas such as campaign reporting sent during this window. We sincerely apologize for the inconvenience.

Campaign Reports Page Displays 0% Opens and Clicks

» View Event Details | Created Tue, 04 Aug 2026 14:10:00 +0000

Resolved

Our Engineering team has resolved the reporting issues with All Campaigns Page showing 0% Opens and Clicks. Thank you for your patience.

Investigating

We are currently aware of and investigating an issue with campaigns showing 0% Opens and 0% Clicks. Our Engineering team is working on a resolution and we will provide further updates as they become available.